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Terms & conditions

Each order implies the acceptance of our general sales conditions.

Except in the case of a final order, our prices have a purely indicative value. They can be adjusted on the basis of fluctuations in the market and / or VAT.

In the case of an order, all persons involved are jointly and severally responsible for the payment of the full invoice amount. In case of wedding, the two families are jointly and severally responsible for the payment of the full invoice amount. The division of costs between the families does not make the part of our responsibilities. The acceptance of the partial payment by one of the customers or by one of the families does not relieve them of their joint and several duty.

The acceptance of the provided services by the customer is considered as approval upon delivery. Complaints are only accepted on the day of delivery. All invoices should be paid without discount to our headquarter within a period of one week after receipt by the customer.

In case an invoice has not yet been paid 15 days after the date of the event (party, banquet, reception, seminar, wedding or any other activity) the balance will be automatically increased, after notice of default, with a penalty clause of 12%, with a minimum of € 50.00 and a maximum of € 2000.00 as a compensation.

Upon payment of an advance by the customer, the agreement between parties becomes final and binding, even if the documents have not yet been signed by all parties.

Any cancellation of an order must be made in writing and governed by the following provisions:

In case of cancellation between the time of signing the order and three months before the planned date of a  celebration the advance payment will remain the property of the seller.

In case of cancellation within a month before a celebration, the advanced payment will remain the property of the seller, plus a compensation of 35% percent of the amount of the order.

Any cancellation fee will be reduced to the amount of the real costs if these would be higher than the compensation referred to in the previous paragraph.

Any change of the order must be made at the latest eleven calendar days before the planned delivery date. From the tenth day the order can no longer be reduced and the expected amount  will be used as the minimum basis for invoicing.

Any dispute falls under competence of the jurisdiction of the courts of the judicial district of the seller.

All parties involved agree to the special and general sales conditions.

General contact information:

Eccellenza
Koning Albertstraat 25
8520 Kuurne
België
info@eccon.be
056/70 18 53